Agency

​​FAQs


How long has the Board on Aging and Long Term Care been a part of Wisconsin state government?
The Board on Aging and Long Term Care was created in 1981 by an act of the Legislature.  The Board was formed to advise the Governor and the Legislature on issues of importance to aging citizens and to be a home for the Long Term Care Ombudsman Program.



How is the Board on Aging and Long Term Care organized?
The Board is a group of seven private citizens appointed by the Governor to five-year terms with the advice and consent of the State Senate.  The Board has, as its operational units, three distinct programs working under the direct management of an Executive Director.  The Medigap Helpline, the Long Term Care Ombudsman Program, and the Volunte​er Ombudsman Program are focused on providing advocacy, information, and counseling to consumers of long term care throughout the state.


​​​
What are the primary responsibilities of the Board?
The Board considers and reacts to issues presented to it by the operational staff of the agency, by other state agencies and by non-governmental organizations.  The Board forms positions and makes policy recommendations to the Governor and the Legislature.  The Board oversees the administrative management of the agency.


​​​
​Who does the Board on Aging and Long Term Care advocate for?
The Board on Aging and Long Term Care and its programs are charged by Wisconsin Law to work to protect the interests of citizens of this state who are aged sixty or over and who reside in long term care facilities or who are beneficiaries of the Community Options Program or Family Care Program through our Long Term Care Ombudsman Program.  In certain circumstances our Medigap Helpline provides information and counseling services to individuals who are eligible for Medicare.​