MEDIGAP HELPLINE
MEDIGAP PART D &
PRESCRIPTION DRUG HELPLINE
1-855-67PARTD
(1-855-677-2783)
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What ARE THE medigap helpline Services?
The State of Wisconsin Medigap Helpline and Medigap Part D & Prescription Drug Helpline are a part of
the Wisconsin State Health Insurance Assistance Program (SHIP). The Medigap Helpline Programs are statutorily authorized and provide free telephone counseling services, public education, and training for professionals regarding Medicare-related insurance and Long Term Care insurance for individuals in Wisconsin. The toll-free telephone number for the Medigap Helpline, 1-800-242-1060, can be found on the back of the Wisconsin Medicare & You book.
The insurance counselors at the Medigap Helpline are certified SHIP counselors and can assist individuals in navigating Medicare-related insurance coverage options. Counselors are required to obtain and maintain State of Wisconsin Insurance Licenses for Life and Health Insurance. The counselors are a part of the SHIP program and are not connected to any insurance company, meaning they cannot endorse one insurance company over another.
The Medigap Part D and Prescription Drug Helpline is a toll-free helpline designed to assist individuals in understanding and selecting suitable Medicare-related prescription drug coverage.
Click here to watch an informational video:
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Medicare.Gov Plan Finder Tool Resources
A Youtube video explaining how to use the Medicare.Gov plan finder tool.
What's New in the Medicare.Gov Plan Finder A Youtube video explaining changes to the Medicare.Gov plan finder for 2024 & 2025.
A PDF document outlining how to create a Medicare.Gov account and how to use the Medicare.Gov plan finder to view your projected costs and select a Medicare Health or Drug Plan.
Volunteer at the Medigap Helpline
The State of Wisconsin Medigap Helpline is Wisconsin's only statewide State Health Insurance Assistance Program (SHIP) Helpline. As a Medigap Helpline volunteer, you can make a difference for people with Medicare in Wisconsin by providing public eudcation and/or assisting with Medicare counseling services. The Wisconsin SHIP gives free and unbiased information and assistance to people with Medicare and their caregivers.
You don't need a background in health insurance! We can provide the SHIP training you will need for your preferred role. The Medigap Helpline is currently recruiting for the following roles:
Medigap Helpline Outreach & Public Education Volunteer Role Description.pdf
Contact BOALTCMedigap@wisconsin.gov via email for more information or to apply!
Medigap Helpline Services Supervisor (Nick Lutes) attends Governor Ever’s bill signing related to providing 100-day prescription drug supplies for Wisconsin SeniorCare Members.
Medigap Insurance Specialist, Steve Shapiro, joined by Volunteer Ombudsman Program staff, promotes the services offered by the Board on Aging and Long Term Care's Medigap Helpline to professionals and Medicare beneficiaries at the Wisconsin Institute for Health Aging's Annual Summit in Stevens Point, Wisconsin.
Former Commissioner of Insurance Mark Afable meets with the Medigap Helpline Services staff at the Board on Aging and Long Term Care. Medigap Helpline staff share information about the counsling avaliable to Medicare beneficiaries in Wisconsin.
Medigap Helpline Services are provided by the State of Wisconsin Board on Aging and Long Term Care at no cost. There is no connection with any insurance company. The program is funded by the Wisconsin State Health Insurance Assistance Program (SHIP) under grants from the federal Administration for Community Living and the Wisconsin Office of the Commissioner of Insurance.
The Medigap Helpline is a telephone based counseling service. It is part of the Wisconsin State Health Insurance
Assistance Program (SHIP).
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