VOLUNTEER OMBUDSMAN PROGRAM
1-800-815-0015
Get Involved in Three Easy Steps: 1. Apply to become a Volunteer.
2. Attend a training session.
3. Begin visiting with residents near you.
Click to watch an informational video:
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Download The Fact Sheet.
What does a volunteer ombudsman do?
Volunteers make unannounced visits to designated long term care settings on a weekly basis. Volunteers observe, listen to, and interact with the residents. They observe general conditions of the facility and keep a log of this data. Volunteers talk with the residents and families guiding them in the right direction to resolve issues. Volunteers listen to and advocate for the resident with issues that may include, but are not limited to personal hygiene, daily cares, diet/meal issues, comfort, activities, staff relationships, personal empowerment, and facility conditions.
How does a volunteer ombudsman help?
Volunteers work with residents and their family members to communicate concerns
and complaints by providing support and empowerment. Volunteers can
assist residents by being their voice and, with their permission, report concerns and requests to the long term care facility staff
for resolution.
How do i know if volunteering is right for me?
Does this sound like you?
- Do you enjoy spending time with your neighbors in nursing homes and assisted living communities?
- Are you passionate about advocating for the rights of residents in long term care settings?
- Do you want to empower others to recognize and resolve concerns impacting them?
- Do you want to witness the challenges and successes of long term care communities firsthand?
- Are you looking for a flexible volunteer experience?
If so, the Volunteer Ombudsman role might be right for you!
Advocates are wanted and needed in nursing homes!
Ready to apply?
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