Board on Aging and Long Term Care

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Frequently Asked Questions (FAQ's) Print VersionPrint All

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1. What is a Long Term Care Ombudsman?
2. Does the Ombudsman Program serve the entire state of Wisconsin?
3. Is there an ombudsman in every county?
4. What types of concerns do ombudsmen address?
5. How does the Ombudsman Program differ from the Division of Quality Assurance?
6. Is my complaint kept confidential?
7. Who can I contact if I suspect that someone is being abused by a health care provider?
8. My mother lives in her own home, but refuses to allow anyone to help her. Can an ombudsman encourage her to accept services?
9. My father lives in a nursing home, but the staff hints that he may have to leave if his behavior does not improve. How can the Ombudsman Program help?

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Board on Aging & Long Term Care
1402 Pankratz Street, Suite 111
Madison, Wisconsin  53704-4001
FAX:  608 246 7001