Board on Aging and Long Term Care

Ombudsman Program
Volunteer Ombudsman Program
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Volunteer Ombudsman Program
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Make a Difference…
Be a Long Term Care Volunteer Ombudsman

Advocates are WANTED and NEEDED in nursing homes! You can be qualified as a representative of the Board on Aging & Long Term Care in the role of a Volunteer Ombudsman. You can make a difference in the lives of people living in area nursing homes.

 The Volunteer Ombudsman Program currently operates in 30 counties with offices in the following regions: Madison area, Milwaukee area, Stevens Point area, Green Bay area, and La Crosse area  (click for map and details).

Volunteers must: 

  • Give of their time: a minimum 6 month commitment
  • Pass a criminal background check, (paid by our agency)
  • Be free from conflict of interest
  • Attend mandatory 7 1/2 -hour training
  • Provide own transportation
  • Make unannounced, weekly visits to assigned facility in designated time frames
  • Complete monthly reports
  • Enjoy spending time with residents in nursing homes

 The Volunteer Services Supervisor and the Volunteer Coordinators will ensure proper training, guidance, and support throughout the entire volunteer experience.

Sign Up Today!

Click here for the Volunteer Ombudsman Coverage Map

Volunteer Ombudsman Program

Frequently Asked Questions

Volunteer Ombudsman Program Newsletter

History of the Volunteer Ombudsman Program

2018 Louise Abrahams Yaffe Volunteer Ombudsman Program Award

Photographs from April 16, 2013 Volunteer Recognition


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Board on Aging & Long Term Care
1402 Pankratz Street, Suite 111
Madison, Wisconsin  53704-4001
FAX:  608 246 7001