The Board on Aging and Long Term Care consists of the Board of Directors and the Agency staff, led by Executive Director Heather Bruemmer, who operate the Long Term Care Ombudsman, Volunteer Ombudsman, and Medigap Helpline Programs.
Values
The Wisconsin Board on Aging and Long Term Care subscribes to the values of respect; fairness; protection of rights to be free from threats to health, safety and quality of life; and clear and consistent communication with and for our clients.
Vision
The Board on Aging and Long Term Care is the premier resource for information and advocacy for our clients and will continue as part of the system for long term care delivery in Wisconsin. The Board will be a leader and model of advocacy on the state and national stages.
Mission
The mission of the Board on Aging and Long Term Care is to advocate for our clients' interests, to inform consumers of their rights and to educate the public at large about health care systems and long term care.
State of Wisconsin - Board on Aging & Long Term Care
1402 Pankratz Street, Suite 111
Madison, Wisconsin 53704
1-800-815-0015 Ombudsman Program/Volunteer Program
1-800-242-1060 Medigap Helpline
Fax: 1-608-246-7001
Email: BOALTC@Wisconsin.Gov
The Board on Aging and Long Term Care, as an agency of Wisconsin State Government, makes no endorsement or recommendation as to the value, quality or appropriateness of any service provider, product or program related to the delivery of long term care or Medicare-related insurance.
